| Cancellation (Before Dispatch) | The order can be fully cancelled by contacting Customer Care – +91 6379648323 before the product has been dispatched. A full refund will be initiated. |
| Cancellation (After Dispatch) | The order cannot be cancelled once dispatched. You may refuse delivery, and the standard return policy applies once the item is received back at the warehouse. |
| Return Window | Easy Returns: Please report any issues within 24 hours of delivery. Note: A complete unboxing video is required to process returns for damaged or incorrect products. |
| Eligibility for Return | Returns are accepted only for Damaged, Defective, Wrong Item, or Missing Parts. |
| General Return Conditions | The product must be unused, unwashed, in a resalable condition, and include original packaging, tags (including MRP tag), and accessories. |
| Non-Returnable Products | Hygiene items, personal care products, used stationery, and products with broken seals/tampered packaging are strictly non-returnable. |
| Refund Method (Prepaid) | Refunded to the original source of payment (via Razorpay). |
| Refund Note | Shipping charges are non-refundable. |